Privacy Policy
Privacy Policy
Last updated: August 10, 2026
MobilityFunder respects your privacy and is committed to being transparent about how we collect, use, and share personal information.
MobilityFunder is operated by Tadpole Adaptive, LLC. This Privacy Policy explains how information is handled when you visit MobilityFunder.com, create or participate in a campaign, make a contribution, contact us, or otherwise interact with our services.
Information We Collect
We may collect information you provide directly to us, including:
- Name
- Email address
- Phone number
- Billing information
- Campaign information
- Information about the individual for whom adaptive equipment is being funded
- Photos, videos, stories, quotes, and other campaign materials
- Messages or communications you send to us
- Information submitted through campaign applications, forms, or customer-support requests
When you make a contribution, payment information is processed by Shopify and its payment providers. MobilityFunder does not directly store your complete credit or debit card number.
Shopify may independently collect and process information in connection with checkout, payments, fraud prevention, security, and operation of the Shopify platform.
Campaign Information and Public Content
MobilityFunder campaigns are designed to be publicly shared.
If you create or authorize a campaign, information submitted for publication may appear publicly on MobilityFunder.com and may be shared by campaign organizers, supporters, Tadpole Adaptive, or MobilityFunder through websites, email, social media, and other communications.
Public campaign content may include:
- First names
- Photos
- Videos
- General information about a person's disability, mobility needs, or circumstances
- Adaptive equipment being funded
- Campaign goals and progress
- Stories, quotes, updates, and outcomes
Photos, videos, stories, and other personal campaign content are submitted voluntarily for public use in connection with the campaign.
Campaign organizers should only submit information and media they have the right and authority to share.
Children and Campaign Content
Many MobilityFunder campaigns benefit children.
MobilityFunder does not intend for children under 13 to independently create accounts, submit campaign applications, or provide personal information directly to us.
When a campaign involves a child, we expect the campaign application and related materials to be submitted or authorized by a parent, legal guardian, or other adult who has authority to provide that information and consent to its publication.
By submitting photographs, videos, stories, medical or mobility-related information, or other content concerning a minor, the submitting adult represents that they have the authority to provide that content and authorize its public display in connection with the MobilityFunder campaign.
If you believe information or media concerning a child has been submitted without appropriate permission, please contact us so we can review the matter promptly.
How We Use Information
We may use personal information to:
- Create, review, administer, and display MobilityFunder campaigns
- Process and record contributions
- Track campaign progress
- Communicate with campaign organizers and supporters
- Apply campaign funds toward eligible adaptive-equipment purchases
- Provide customer service
- Prevent fraud, misuse, or security issues
- Maintain accounting and transaction records
- Improve MobilityFunder and Tadpole Adaptive services
- Comply with legal, tax, accounting, regulatory, and contractual obligations
We may also send marketing or informational communications when you have chosen to receive them. You may unsubscribe from marketing communications at any time.
Contributions and Supporter Information
When you contribute to a campaign, we may collect your name, contact information, contribution amount, billing information, and other information necessary to process and document the transaction.
Where offered, contributors may have the option to display their contribution publicly or contribute anonymously.
Choosing to appear anonymously on a public campaign does not mean that the transaction itself is anonymous to MobilityFunder, Shopify, our payment processor, or other service providers involved in processing the contribution.
Service Providers
We use third-party companies to help operate MobilityFunder. These may include providers for:
- Ecommerce and website hosting
- Payment processing
- Campaign forms and intake
- Email and communications
- Analytics
- Fraud prevention and security
- Accounting and business operations
These providers may process personal information as necessary to perform services on our behalf.
Shopify provides tools that allow merchants to maintain privacy policies, cookie controls, opt-out mechanisms, and customer data-request functionality. Shopify also processes customer information under its own privacy terms.
Cookies and Analytics
MobilityFunder and its service providers may use cookies and similar technologies to operate the website, remember preferences, understand site usage, maintain security, and improve the user experience.
Depending on your location, you may be provided with controls regarding optional cookies or certain uses of personal information.
Sharing of Information
We may share personal information:
- With Shopify and payment processors
- With service providers assisting us in operating MobilityFunder
- With Tadpole Adaptive personnel involved in campaign administration or equipment fulfillment
- When necessary to process or fulfill an adaptive-equipment purchase
- When required by law, court order, or governmental authority
- To investigate fraud, misuse, security threats, or violations of our policies
- In connection with a business transfer, merger, financing, acquisition, or similar transaction
We do not sell personal information in the ordinary meaning of selling customer lists for money.
Public Information
Please remember that information intentionally published on a MobilityFunder campaign page is public information.
Once campaign content is publicly shared, other people may copy, save, repost, screenshot, link to, or otherwise redistribute it outside of MobilityFunder's control.
If campaign content is later removed from MobilityFunder, copies may continue to exist elsewhere on the internet or in search-engine caches, social media posts, supporter communications, or other third-party locations.
Data Retention
We retain information for as long as reasonably necessary to operate MobilityFunder, administer campaigns, fulfill adaptive-equipment purchases, maintain business and accounting records, resolve disputes, prevent fraud, and satisfy legal obligations.
Public campaign content may be archived after a campaign ends, particularly when the campaign remains useful as part of MobilityFunder's historical campaign record.
Campaign organizers may contact us if they would like us to review a request to remove or modify public campaign content.
Your Privacy Choices
Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction, deletion, or information about how your personal information is used or shared.
Shopify provides merchants with tools for processing customer privacy requests, and applicable rights may vary by jurisdiction.
We may need to retain certain information even after a deletion request when required for transaction records, accounting, fraud prevention, legal obligations, or other legitimate business purposes.
Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Third-Party Links
MobilityFunder may contain links to other websites or services. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.
The updated version will be posted on this page with a revised "Last updated" date.
Contact Us
Questions or requests regarding this Privacy Policy may be directed to:
MobilityFunder / Tadpole Adaptive, LLC
Email: sales@tadpoleadaptive.com